A college degree is helpful but not required. Incumbent must be a high school graduate or equivalent and preferably have at least two years of experience as a teller in a financial institution, one of these years being with VCU. Effective communication and listening skills can comfortably deal with people at all levels a good listener who is empathic with board, staff and member needs possesses above average oral communication skills.Attention to detail a must. Possess strong problem solving skills and be flexible in meeting staff and member needs.A positive individual that is team-oriented able to see the steps necessary to get things done meets deadlines willing to put in the necessary time to get the job done – but at the same time is a good time manager and, willing to take responsibility for own actions.The individual should have a strong working knowledge of all policies, products and services of the credit union.Perform any additional duties or assignments as directed by management.Report to the Lead Teller any absence or tardiness of other tellers.May be required to report on completion of tasks, results of coaching or other assigned duties to the Lead Teller as designated by the Branch Manager.Takes initiative to learn new skills or pursue training to enhance skill set.Maintains confidentiality of member and employee information.Assists in the maintenance, upkeep and image of facilities to maintain professional image of VCU.Follows and enforces security program at the branch such as dual control, proper opening, closing and alarm procedures.Acts as a resource to staff identifies and provides solutions to the more challenging Member situations.Assists Lead Teller with training of new Teller Trainees.Participates in dual control functions, audits other tellers’ currency.Completes special requirements such as check ordering, helping Members with basic account inquiries, supports Marketing functions with special promotions and other community projects.Prepares reports and accurately maintains logs.Assists with operational requirements: replenish supplies, maintains professional branch appearance.Assists with controlling non-cash items (money orders, travelers’ cheques, corporate and cashier checks).Assists with cash requirements for ATM, replenishing supplies, fixing machine faults and balancing on a daily basis.Manages cash requirements for branch and maintains control over vault. Assists Members with repining of ATM and Visa cards. Sells cashier checks, corporate checks, travelers cheques and money orders. In absence of Lead Teller directs processing of night, mail and drop box transactions.Includes balancing cash drawer daily, maintains proper amounts in cash drawer. Accurately records and verifies receipt of cash, checks and other financial transactions.Promotes credit union products and services consistently cross-sells and actively refers members to the appropriate branch staff at every opportunity.Process member transactions which include but are not limited to deposits, withdrawals, transfers, and loan payments in the most courteous and efficient manner, both in person and on the telephone, on a daily basis.Accept loan payments: verify payment amount and issue receipts.Issue cashier’s checks: verify identity, ensure funds are collected, and check OFAC.Cash checks: verify endorsement, receive proper identification, and ensure validity.Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.Receives checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.Assist Customers with transaction based requests, such as:.Comply with all Bank policies/procedures and all applicable federal and state laws and regulations. Focus on and meet individual and team goals, including training, sales, and customer relationship initiatives.Knowledge of MMB’s products and services and ability to recommend and train/educate customers on solutions that fit their need.Represent MMB in a courteous and professional manner, provide an extraordinary customer experience through a relationship driven, consultive sales approach.New bank teller job careers in joplin, mo are added daily on. We support our employees with great benefits, ongoing training, paid volunteer time, and the. See salaries, compare reviews, easily apply, and get hired. Join the community-driven and passionate team at Great Southern. Tellers are expected to provide an extraordinary customer experience through a relationship driven approach. 17 bank teller job jobs available in joplin, mo. Provide service to bank customers by conducting appropriate transactions and relevant trouble shooting.
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